Can the student easily contact the counsellor via mobile?

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  ·       IQAP uses Artificial Intelligence NLP to pre-qualify students before they even begin a conversation with an advisor. This means that your team will work with genuine prospective students and this will significantly enhance their productivity. ...

• How can the counsellors check the students' information when they register?

  When the student register there is an icon in the chat (Messages) above the screen on the right hand side where all the student info is available. The counsellor should read it before they start chatting with the student.

• Is it possible to send a quote directly to the student via the IQAP platform?

  Yes, it is. The counsellor can create a quote and send it to the student directly on the portal or app in one click. The student receives a  notification via WhatsApp, SMS and email about the quote sent. 

• Is it possible to edit or delete messages in the chat box?

  No, the messages between student sand counsellors must be kept as a record for compliance purposes.

• How can a student choose a counsellor?

  The student can choose the education expert directly on the website or app after completing the bot questions. Then the bot will automatically direct the student to the counsellor that speaks the same language or lives nearby. Both students and ...